Some user might experience below error when starting or exporting a SolidWorks Visualize Project. Thus, there is one solution that you might need to try to solve the issue.
First, you just need to open Tools>Option
After that go to the 3D Viewport Tab and select on the render engine based on your graphic card suitability.
Then close the SolidWorks Visualize and try to start project and export the project to see if it solve the issue.